Top 3 Mistakes to avoid when choosing an Auto Body Repair Shop & what your Insurance Company won’t tell you

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MISTAKE #1 – Let your insurance company choose your Auto Body Shop
Many insurance companies mislead or pressure their insured’s into choosing a repair shop that serves the best interests of the insurance company
and not your best interests. What your insurance company won’t tell you is that it is your choice by law to choose any repair facility of your choice regardless of being on their list or not.

ln an effort to steer you to a specific repair shop, your insurance company may use the following tactic:
Advise you that delays inherent in the repair process will be avoided if you take your vehicle to their preferred shop.

Your insurance company won’t tell you most delays in the repair process are due to parts and their availability.

They will say that you will incur additional out of pocket expenses if you choose to use an independent repair facility which is not on their referral list.

They will promise you that if you take your car to a shop on their list they will guarantee the repairs.

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MISTAKE #2 – Choosinq a body shop that is not factory certified
What your insurance company won’t tell you is that your car could be a “guinea pig” for their preferred shop because they have never worked on
your make and model before.

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MISTAKE #3 – Use Counterfeit Replacement Parts
Counterfeit automotive parts are a $12 billion dollar business. These parts are made with lower tolerances and quality that are often not visible to the human eye – but can affect safety and resale value of your vehicle. What your insurance company won’t tell you is that their preferred body shops
are required by the insurance company to use a certain percentage of these counterfeit parts in order to stay on their preferred list.

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The things auto-body shops won’t tell you

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Approved shops are beholden to tightfisted insurers. Auto insurers contract with providers to repair vehicles for a pre-negotiated rate. And your car could be the victim of cost cutting. “Insurers have wired the shops to give them so many discounts that, to stay alive, the shops often do the bare minimum,” says Erica Eversman, of Vehicle Information Services, which provides consulting and forensic experts for both insurers and consumers.

Not all replacement parts are created equal. Original-equipment manufacturer (OEM) parts are designed to match precisely and may be safer. But insurers prefer that shops use generic or salvage replacement parts because they’re cheaper. Mechanics routinely blame missed deadlines on delays in parts delivery.

A rented car will cost you. If you need a minivan while your car is in the shop, make sure you have minivan-size coverage, for example Toyota Prius Minivan

Your car needs a shop that speaks its language. Insurers won’t necessarily recommend these shops, but they should be willing to pay the tab.
Nearly all shops will guarantee their work, and parts makers guarantee their parts, making the insurance warranty all but worthless.

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